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Due to the global impact of COVID-19, your order may run into unexpected delays of an additional 1-2 working days. Please note our warehouse team are working as quickly and efficiently as possible to ensure we can deliver your Sparkle Palace order to you on time.




Please note: orders will be dispatched within 3 working days after being processed.​​​​​​​​​​​​​​

Dispatch time is when we send the product to you, this is not the date it arrives to your door. ​​​​​​​

We ship from a UK warehouse but we DON'T cover any duties and taxes

DHL is our trusted partner and we work closely together to provide a seamless international experience to our customers

DHL ON-DEMAND DELIVERY offers the following free delivery options:

If you choose Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY

ODD will provide you with email/SMS updates about your shipments progress and estimated delivery date/time. 

* Please note customers will receive this notification about any duties and taxes they have to pay, so it is vital customers do not ignore this message. We have the right to charge customers for any returned parcels

When the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery.

Giving you maximum flexibility and greater control over your shipment.